FAQs
Are you Black owned?
Yes, we are a Black Female owned business.
When will you have smaller/larger sizes?
We are currently working on getting more variety of sizes in our products, however our suppliers are very limited when it comes to sizes and currently only offer sizes 6-20, but it is something we are striving for as we want to be as inclusive as possible.
Where are you guys based?
We are based in the UK
What does TSHKA Stand for?
TSHKA is not an acronym, the name derives from the owners name.
Can I cancel my order?
To make sure you receive your items ASAP, we'll start processing your order as soon as we receive it. This means that once your order has been placed, you will be unable to cancel it.
Can I pick up my order?
No - TSHKA is solely based online which means we do not have a storefront to accommodate pick ups.
Do you ship worldwide?
Yes - we ship worldwide. Please visit SHIPPING for further details
What is your dispatch time?
Dispatch is 24-48 hours after you place your order, unless it is a next day delivery/ express shipping option then your order will be dispatched accordingly.
What are your shipping times?
Standard UK shipping delivery within 2-4 days (excludes Sundays & bank holidays)
UK Next Day Delivery shipping delivery the next day (excludes Sundays & bank holidays)
UK Saturday shipping delivery on Saturday
International Standard shipping delivery within 5-7 working days
International Express shipping delivery within 2-3 working days
