KLARNA FAQs
Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status.Late fees may apply. Ts&Cs apply
Klarna is a payment service that allows customers to make purchases instantly and then pay for them in 3 equal payments once every 30 days starting from the date of purchase
1. Add item(s) to your cart and head to the checkout.
2. Select Klarna at the checkout to pay as you like for your purchase.
3. Manage your orders and payments in the Klarna app.
KLARNA is only available to customers in the UK
Payments are collected on a 30 days basis of the debit of credit card given at the time of purchase. All scheduled payments will be sent over on email and you can review your purchases by logging in to Klarna here.
KLARNA orders are delivered within our standard delivery timeframes like any order from tshka.com
Visit our Shipping page for more information.
Klarna returns will follow our usual standard returns process. Please see here for more information.
Klarna will automatically attempt to collect your payment for your Pay later in 3 purchase from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment.
hAVE FURTHER QUESTIONS?
You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app.